Information for Parents and Guests

Guest Access Portal for Parents and Guests

All students have the right to protect their information. The Family Educational Rights and Privacy Act of 1974, or FERPA, is the United States federal law that protects the privacy of student records. University Policy 402 provides detailed information on how UNC Charlotte protects student records.  Under FERPA, privacy rights transfer from the parents to the student once they turn 18 years old or enter a postsecondary institution at any age. Both current and former UNC Charlotte students are covered by these rights.
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  • Have a conversation with your student about how best to support their educational progress, which may include granting access of their education records with you or anyone else.
  • The student/guest relationship and access is controlled by the student. The student can create guest user accounts and assign access to specific pieces of information to anyone they choose.
  • The student can change access for his/her guest and can also choose to stop guest access to his/her information at any time in Banner Self-Service.
  • Only students may grant access to their education records to a specified parent and/or guest using the UNC Charlotte Guest Access Portal.
  • The FERPA law prevents the University from releasing "personally identifiable student education records" to unauthorized individuals or organizations without the student's consent or other legal exception.
  • Due to the FERPA law, university faculty and staff are NOT permitted to discuss any non-directory information (grades, academic performance or standing) without the student’s permission or other legal exception.
  • Guest users, who have been authorized by the student, have the opportunity to connect to a student's education records and view items such as class schedule, mid-term and final grades, unofficial academic transcript, financial aid, and student account activity.
  • Requests for access to education records should be made directly to the student.
  • Even without the student's consent, parents can access student information in specific circumstances.  For more about those exceptions, please see the Legal Affairs website.

Step-By-Step Instructions for GuestsViewing Your Student's Education Record

When a student adds you as a guest through the Guest Access Portal, you will receive an e-mail message with the subject line “UNC Charlotte Guest Access—New Account (Action Required).”  The email contains this Guest Login link.

Follow these step-by-step instructions for creating your PIN and viewing your student's records.


Guest Access vs. Authorized Payers for Student Accounts

While the Guest Access Portal allows parents/guests to view the student's selected education records, it doesn't allow guests to make any changes to the student's account.

On the other hand, Authorized Payers are granted access to view student account information and make payments on the student’s behalf.

  • Authorized payers DO NOT have access to stored payment methods, academic records, or other personal information. 

If your student wants to add you as an authorized user to allow you to make payments to their university bill, have your student follow these directions.​